Privacy Policy
/Effective Date: 09/01/2024
01
Information We Collect
We collect personal information when you use our website, fill out forms, or communicate with us. The information we may collect includes:
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Personal Identification Information: Name, phone number, email address, and other contact details.
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Usage Data: Information on how you use our website, such as browsing history, IP addresses, and cookies.
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Communication Data: SMS messages exchanged with Braz Insurance Group, including responses to text messages.
03
How We Use Your Information
We use the information collected for the following purposes:
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SMS opt-in or phone numbers collected for SMS purposes are not being shared.
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Account Updates: To provide important notifications about your insurance policy, including renewals, changes, and updates.
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Quotes: To send personalized quotes and information about insurance products and services you may be interested in.
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Payment Reminders: To remind you of upcoming payments, due dates, and account balances.
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Customer Support: To respond to your inquiries, requests, or feedback.
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Marketing and Promotional Communications: To send offers and promotions related to Braz Insurance Group products and services (only with explicit consent).
02
How We Collect Information
We collect information directly from you through our website, intake forms, and SMS communications. Consent to receive SMS messages is obtained at the point of data collection through clear opt-in language. For example:
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“By providing your phone number, you agree to receive text messages from Braz Insurance Group regarding account updates, quotes, and payment reminders. Message and data rates may apply. Reply STOP to opt-out.”
04
Consent and Opt-Out Options
By opt-in under our contact page, you consent to receive text messages and SMS communications from Braz Insurance Group. You may opt-out of receiving these messages at any time by replying STOP to any message. If you need help, you can reply HELP.
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Opt-Out Instructions: To stop receiving text messages, reply STOP to any message, or contact us directly at 240-753-7352.